TRADEXA INTERNATIONAL PRIVATE LIMITED
1. Customer Cancellation
Cancellation may be requested before dispatch. Approval depends on order status and operational feasibility.
2. After Dispatch
Cancellation may not be available after dispatch; the return process may apply.
3. Cancellation by Company
We may cancel where products are unavailable, material listing/pricing errors exist, payment cannot be verified, fraud is suspected, the address is invalid, or fulfilment is prevented by circumstances outside reasonable control.
4. Refund Method
Approved refunds are generally made to the original payment method or another permitted method.
5. Refund Timeline
Approved refunds are normally initiated within 7-8 days. Actual credit time depends on the bank/payment provider.
6. Failed/Duplicate Payments
Debited-but-failed transactions will be reconciled. Confirmed duplicate payments will be investigated and eligible excess amounts refunded.
Contact: TRADEXA INTERNATIONAL PRIVATE LIMITED | support@tradexaworld.com
