Privacy Policy

TRADEXA INTERNATIONAL PRIVATE LIMITED

1. Information We Collect

Name and account information.

Mobile number and email.

Billing and shipping address.

Order, product, transaction-status and refund information.

IP address, browser/device information and security logs.

Customer-support communications, complaints and feedback.

2. Purposes of Processing

Account management.

Order processing and fulfilment.

Payment, shipping, returns and refunds.

Customer support and transactional notifications.

Fraud prevention and website security.

Accounting, tax and legal compliance.

Service improvement and analytics.

Marketing where legally permitted and appropriately consented.

3. Consent and Choice

Where processing relies on consent, appropriate notice and mechanisms to give, manage or withdraw consent will be provided as required by applicable law.

4. Service Providers

Necessary information may be shared with payment processors, logistics providers, hosting providers, analytics services, customer-support providers, SMS/email/WhatsApp providers, fraud-prevention providers and other service providers acting for legitimate business purposes.

5. Cookies

Cookies and similar technologies may be used for essential functionality, sessions, preferences, security, analytics and marketing where applicable.

6. Marketing

Promotional communications may be sent through permitted channels. Opt-out mechanisms will be provided. Transactional communications may continue where necessary.

7. Security

We implement reasonable technical and organisational safeguards appropriate to the nature and risks of personal data.

8. Retention

Personal data is retained only as reasonably necessary for service delivery, transactions, accounting/tax requirements, disputes, fraud prevention, security and legal compliance.

9. Rights and Requests

Subject to applicable law, individuals may have rights concerning access, correction, consent withdrawal, grievance/complaint and deletion/erasure where applicable. Requests: [PRIVACY EMAIL].

10. Children's Data

The platform is not intended to knowingly collect children's personal data except where permitted and handled in accordance with applicable law.

11. Data Breach

We maintain incident-response procedures and make legally required notifications where applicable.

12. Contact

TRADEXA INTERNATIONAL PRIVATE LIMITED
Khasra No. - 832, Kenthri Resort Ke Pass, G.T. Road, Near Jirauli Phatak, Dholpur, Rajasthan - 328001
Privacy/Grievance Email: info@tradexaworld.com




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