Return & Replacement Policy

TRADEXA INTERNATIONAL PRIVATE LIMITED

1. Return Window

Eligible products may be returned within [7/10/15] days from delivery, subject to product-specific conditions.

2. Eligible Reasons

Damaged product; defective/non-functional product where applicable; wrong product; missing item/accessory; product materially different from listing; or another expressly permitted reason.

3. Non-Returnable Products

Depending on category, non-returnables may include personalised/customised products, perishables, opened hygiene-sensitive products, specifically marked non-returnable products, or items damaged through misuse.

4. Return Condition

Products should generally be unused, in reasonable original condition, with packaging/accessories and proof of purchase where applicable.

5. Inspection

Returned products may be inspected before replacement or refund approval. Inspection does not remove statutory consumer rights.

6. Replacement

If approved and stock exists, a replacement may be supplied. If unavailable, an eligible refund or other appropriate resolution may be provided.

Contact: TRADEXA INTERNATIONAL PRIVATE LIMITED | support@tradexaworld.com


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